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Readers Respond: Retail and Customer Service Interview Questions

Responses: 31

By , About.com Guide

From the article: Retail Interview Questions
Review common retail interview questions and and add a retail or customer service interview question to the list. Share Your Question

Customer Service

Do you have the qualification in computer and customer services and what skills can you bring to this location.
—Guest melissa

Why should I hire you?

Why should I hire you and what skills can you bring to this position?
—jb4dw10

Girl Friday

"Do you wear mini skirts?" I was actually asked this question to work as a sales assitant in a furniture shop. Thank god I never got the job. Eh, cause NO I don't.
—Guest girl friday

What is loss prevention?

Loss prevention is a term that is used to describe a number of methods used to reduce the amount of all losses and shrinkage often related to retail trade.
—Guest Milled Wheat

Highest Standards

Two questions: 1. How would you ensure that you have provided a service that is to the highest standard? 2. How do you keep and deliver your promises to the people that you are working with?
—Guest VH

Secretary

Why do you want to work for our company? What experience do you have that makes you a great candidate for this job?
—Guest CAROLYN

Responsible and Industrious

You should hire me because I'm very responsible and industrious. I firmly believe that I can handle tasks with patience.
—chefrhams

Retail Questions

What personal characteristics make you effective? How would you describe your interpersonal skills?
—asvirtuos@gmail.com

How Do You Deal with Stress?

"Do you like working under stress?" How do you answer this question? I don't think anyone likes working under stress, but we do it all the time in our careers.
—schoolman

Key Elements

Please provide examples of the key elements that are needed for a successful Multiple Site Operation and explain why.
—Guest daran

Ability to multi-task

A customer needs a size in the fitting rooms, another customer asks you to get something down for them, a 3rd customer asks you to help them find an item because they are in a hurry. How do you handle this situation? (look for ability to multi-task, sense of urgency, and ability to stay calm under pressure)
—kirapalmer

Working in fast-pace environment?

Give an example of work where you have worked in fast-pace environment?
—Guest Khade

Key Elements

Please provide examples of the key elements that are needed for a successful Multiple Site Operation and explain why.
—Guest Thaya

Quandry

Have you ever exchanged sexual favors for employment? (Asked of the opposite sex or the same if youre into that kinda hypothetical thing)
—Guest Phildren

Putting Customers First

How would you ensure that we put our customers first?
—Guest steve

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Retail and Customer Service Interview Questions

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