Here are sample interview answers which you can edit to fit your personal experiences and background:
- Yes, I'm comfortable using multiple phone lines with a high volume of calls, and have done so in the past. I'm able to keep the conversations separated, and deal with the clients in a friendly efficient manner.
- I haven't directly handled multiple phone lines, but I understand the importance of being courteous and efficient, and I'm a quick learner.
- I understand that phone contact is often the first interaction that a customer has with the company, and the first impression is extremely important. It is critical to maintain a friendly, professional manner on the phone at all times.
Administrative Interview Questions and Answers
More administrative interview questions and sample answers.
More Interview Questions and Answers
Questions you'll be asked when interviewing, how to prepare answers to interview questions, along with sample answers to typical job interview questions.