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Alison Doyle

How to Ace a Phone Interview

By May 3, 2012

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Phone InterviewA job seeker I know had a series of phone interviews recently. The first was a screening interview, the second was with the hiring manager. He's going for a third in-person interview next week.

As you can see, the company seriously considered the results of the phone interviews. So, when you get emailed or called to schedule a phone interview, it's important to prepare as carefully as you would for an in-person interview. Regardless of where an interview takes place, it counts.

Here's everything you need to know about phone interviews, plus phone interview questions and samples answers.  In addition, our phone interview tips video will show you how to pull off your phone interview without a hitch.  

Also, take a look at what you can expect from the interviewer's perspective. Susan Heathfield, About.com's Guide to Human Resources, has information on telephone screening, what the interviewer is going to be looking for from you, and the type of questions you'll be asked.

More:  Phone Interview TipsPhone Interview Questions and Answers | Phone Interview Etiquette

Copyright Frances Twitty

May 4, 2012 at 1:59 pm
(1) Sean says:

A phone interview can be a bit of a challenge as the interviewer cannot see your mannerisms/body language which can lead to miscommunication. At the same time you don’t have to get dressed up, can take notes ahead of time and can insure that you hit all your key points by marking them off on a list.

May 7, 2012 at 10:34 am
(2) GY says:

I conduct initial phone screens everyday with potential IT candidates. While I try to prepare them for the “technical phone Interview” many candidates fail this interview because they are using Google for the correct answer and the interviewer can hear them typing on their keyboards or there is a long pause waiting for the candidate to answer the question. This may sound far fetched but is true. And of course these candidate’s usually don’t make it to the in person interview. But, if by chance they do, they fail because many times the same quetions are asked again only this time, they can’t Google the answer.

May 24, 2012 at 11:07 am
(3) Jamie Butler says:

As a job seeker, I’m getting more and more requests for telephone interviews as an initial step in the hiring process.

While I understand that this pre-screening method helps potential employers save time and money, I get annoyed when Hiring Managers call 10 or 15 minutes after the prescribed time–or forget the call altogether. This, after I’ve carefully prepared for an interview, set aside time, made myself available, etc. I see lots of advice online to job seekers on how to handle phone interviews, but none to employers.

On the bright side, the job market in general seems to be picking up. I’m hearing from recruiters more often, and there appear to be fewer applicants per job posting than there have been in the past several years.

I guess what I’m saying is this: it’s not exactly a “seller’s market” out there for job seekers, but things ARE starting to shift. I’m looking at potential employers and “interviewing” them for a job as well–and if you’re late for our appointment–or are disorganized and can’t answer my questions–why should I want to come and work for you?

May 26, 2012 at 7:03 pm
(4) Dan says:

Phone interview are for hw manager who don’t know what they want. And 99% of the phone interview is done by secretary who has list of the questions she is asking and getting your answers. Then you get phone interview with hr manager who is asking same dum questions. And then you get the technical phone interview who ask you same dum questions. And if you don’t get tired saying same stuff you got in person interview.But hold on you are going on the same round HR manager ask you again the same questions, then the supervisor, then the technical guy, then the CEO or the President whoever is in charge he ask you same questions. F*ck those businesses man, I can tell you on the second minuted on the phone interview if you can get hired or not or the company is for me

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