Resume Example for a Customer Service Position
1 23 Main Street
Albany, NY 12345
(111) (111 -1111)
Customer Services Specialist
Brand Buys, Saratoga Springs, NY
May 2010 - Present
- Assist customers with returns, purchasing store protection plans and service packages.
- Scheduling in-home services via online interface.
- Answer telephone inquiries from customers and stores regarding the status of units and other service issues.
- Assist with new employee training including store policies, services, financing options and register operations.
Customer Service Assistant
Saratoga Springs City Hall, Saratoga Springs, NY
September2007 – May 2010
- Assist clientele as they enter office and via phone.
- Perform filing, data management, drafting and editing short office memos.
- Assist with all other office administrative duties.
Skidmire College, Saratoga Springs, NY
September 2006 – May 2010
- Inputting data, office errands, internship and alumni updates.
- Scheduling appointments and assisting students register and find information.
Bachelor of Arts in English, department honors
- Experience with maintaining office budget
- Ability to work with several operating systems, including Windows, Mac OSX and Linux