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Resume Example for a Customer Service Position

John Applicant
1 23 Main Street
Albany, NY 12345

(111) (111 -1111)


Customer Services Specialist
Brand Buys, Saratoga Springs, NY
May 2010 - Present
  • Assist customers with returns, purchasing store protection plans and service packages.
  • Scheduling in-home services via online interface.
  • Answer telephone inquiries from customers and stores regarding the status of units and other service issues.
  • Assist with new employee training including store policies, services, financing options and register operations.

Customer Service Assistant
Saratoga Springs City Hall, Saratoga Springs, NY
September2007 – May 2010

  • Assist clientele as they enter office and via phone.
  • Perform filing, data management, drafting and editing short office memos.
  • Assist with all other office administrative duties.

Office Assistant
Skidmire College, Saratoga Springs, NY
September 2006 – May 2010

  • Inputting data, office errands, internship and alumni updates.
  • Scheduling appointments and assisting students register and find information.

Hunter College
May 2006

Bachelor of Arts in English, department honors


  • Experience with maintaining office budget
  • Ability to work with several operating systems, including Windows, Mac OSX and Linux
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