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Sales Interview Question: What Is More Important, Product or Customer Service?


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Here are sample answers for the interview question "What is more important, a quality product or excellent customer service?"

Sample Answers

  • I believe that the two go hand in hand. You are not doing a service to your customers by selling an inferior product. I make sure that the products that I represent are all of a high quality and are of good value, which gives me the confidence that I am providing my customers with the best possible customer service.
  • The quality product comes first. When you are able to provide a consistently high quality product, you are providing the customer with the most important aspect of customer service, a superior product experience.
  • Customer service is the most important aspect of sales. Without friendly, knowledgeable service, no product can sell itself.

Sales Job Interview Tips

Before you head out to your interview, review these sales job interview tips so you can convincingly sell your most important product - yourself - to an employer who is well-versed in sales strategies.

Read More: Sales Job Interview Questions and Answers | Questions to Ask the Interviewer for Sales Jobs

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