Here are sample answers you can use to respond to questions about a rude co-worker.
- That would depend on what kind of a rapport I had with him. If I felt comfortable, I would probably mention that being rude is probably going to be bad for him in the long run, since unhappy customers reflect badly on the sales associate. Otherwise, I would mention to the supervisor what I had witnessed, and let him handle it.
- I would try to set a good example, by being courteous and helpful to the customers and my co-workers.
- I'd try to get friendly with him, and see if there was something going on that was making him unhappy. Maybe he would just want to talk, and his attitude would improve.
- If it only happened when the supervisor was gone, I would definitely call it to his attention. I wouldn't want to be a snitch, but a store's reputation depends largely on it's customer service, and rude sales associates can create a negative impact on that reputation.
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