Here are sample answers you can use to respond:
- Both are extremely important. A good product is essential, but without the customer service to back it up, there is no reason for someone to buy it here as opposed to somewhere else or on line.
- Fast, friendly service can make a bargain product that much more attractive to customers.
- A superior product will speak for itself, and friendly, efficient customer service is what will set us apart from the competition.
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More common retail and customer service interview questions and sample answers.
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More Interview Questions and Answers
Questions you'll be asked when interviewing, how to prepare answers to interview questions, along with sample answers to typical job interview questions.