1. Careers

Discuss in my forum

Job Interview Answer: What is Most Important - A Good Product or Good Service?

By , About.com Guide

When you are applying for a retail position a common job interview question is "What is most important - a good product or friendly, fast service?"

Here are sample answers you can use to respond:

  • Both are extremely important. A good product is essential, but without the customer service to back it up, there is no reason for someone to buy it here as opposed to somewhere else or on line.
  • Fast, friendly service can make a bargain product that much more attractive to customers.
  • A superior product will speak for itself, and friendly, efficient customer service is what will set us apart from the competition.

More Retail Interview Questions and Answers
More common retail and customer service interview questions and sample answers.

Read and Add Interview Questions
Have you been asked an interview question that isn't on the list? Review more retail interview questions and share the questions you have been asked on job interviews and add them to our list.

More Interview Questions and Answers
Questions you'll be asked when interviewing, how to prepare answers to interview questions, along with sample answers to typical job interview questions.

©2013 About.com. All rights reserved.