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Professional Email Message Guidelines

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Whether you are emailing an employer a cover letter, a thank you letter, a resignation letter, asking for a letter of recommendation or writing for other non-personal reasons, you should always make sure your email is organized and professional. Here's what to include in your messages, what not to include, and how to close and sign your email messages.

Professional Email Message Guidelines

Subject Line: The subject line should concisely convey your purpose for writing. Your subject line can be as simple as "Thank You" or "Request for Recommendation"

Greeting: Even if you are writing a very short email, include a greeting. If you know the name of the person, include it. Unless you are on a first-name basis with the person, call them by their title.

Length: Keep your email as concise as possible. People tend to skim long emails, so only include essential information.

Font Style: Avoid ornate, playful, or colored fonts; these simply distract the recipient from your actual message. Avoid overusing bold and italics as well, which make an email look cluttered. Do not write in all capital letters either; this comes across as angry or overexcited in an email.

Emoticons: Do not include emoticons in a professional email; save these for personal correspondence.

Spelling and Grammar: Just because you are writing an email does not mean you should be sloppy about spelling and grammar. Edit your email carefully before sending it. An error-free message tells the recipient that your email should be taken seriously.

Closing: Sign off with a brief "Thank you," "Best," or other simple send-off, and then your name. Most email accounts let you embed a signature with your name, title, and contact information into every email. This is a terrific way to make each correspondence more professional.

Email Etiquette

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