When the interviewer asks "When Was The Last Time You Were Angry? What Happened?" he or she wants to know if you lose control. The real meaning of the word "angry" to an interviewer is loss of control, and it's important to know how you handle situations when you're angry.
Anger to me means loss of control. I do not lose control. When I get stressed, I step back, take a deep breath, thoughtfully think through the situation and then begin to formulate a plan of action.
I try to look at every situation from an analytical perspective, and not let my emotions dictate my actions. I have had employees in the past whose professionalism has been questionable, and who have not met the requirements of the job. In those situations, I have found that the best policy is to be honest about the issues in question, and perhaps reassign the person to a more appropriate position.
I don’t think anger is an appropriate workplace emotion. I have dealt with situations that I found frustrating; for example, I had a boss who was very confrontational in her management style. I felt like I was constantly being criticized for things beyond my control. I sat down with her and talked about ways that we could improve our communication. In the long run, after having that conversation, I found that I learned a lot of things from her that I would probably have missed out on if I had allowed my frustration to incapacitate me.
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