Sample Answers
- That depends on the type of calls I am making and receiving. I have always met or exceeded the department goals in my previous positions.
- I have made up to XX calls per hour with XX per cent accuracy in a call center that handled a similar type and number of calls as this organization.
- In my last position, I was able to handle XX calls per hour, and my accuracy was XX per cent.
More Call Center Job Interview Questions
Here are more call center job interview questions along with a selection of answers you can use as a starting point for your own responses.
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