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Jose A. Adelo
1525 Jackson Street, City, NY 11111
555-555-555
email: abc@abc.com
OBJECTIVE
To obtain a position where I can maximize my
multilayer of management skills, quality assurance, program development,
training experience, customer service and a successful track record in
the Blood Banking care environment.
SUMMARY OF QUALIFICATIONS
Results-oriented, high-energy, hands-on
professional, with a successful record of accomplishments in the blood
banking, training and communication transmission industries. Experience
in phlebotomy, blood banking industry, training, quality assurance and
customer service with focus on providing the recipient with the highest
quality blood product, fully compliant with FDA cGMP, Code of Federal
Regulations, AABB accreditation and California state laws. Major
strengths include strong leadership, excellent communication skills,
competent, strong team player, attention to detail, dutiful respect for
compliance in all regulated environment and supervisory skills including
hiring, termination, scheduling, training, payroll and other
administrative tasks. Thorough knowledge of current manufacturing
practices and a clear vision to accomplish the company goals. Computer
and Internet literate.
PROFESSIONAL ACCOMPLISHMENTS
Program/Project Manager
Facilitated educational projects
successfully over the past two years for Northern California blood
centers, a FDA regulated manufacturing environment, as pertaining to
cGMP, CFR’s, CA state and American Association of Blood Bank (AABB)
regulations and assure compliance with 22 organization quality systems.
Provided daily operational review/quality
control of education accountability as it relates to imposed government
regulatory requirements in a medical environment.
Assisted other team members in veni-punctures, donor reaction care and
providing licensed staffing an extension in their duties by managing the
blood services regulations documentation (BSD’s) while assigned to the
self-contained blood mobile unit (SCU).
Successfully supervised contract support for
six AT&T Broadband systems located in the Bay Area. Provided customer
intervention/resolution, training in
telephony and customer care, Manpower Scheduling, Quality Control,
Payroll and special projects/plant extensions and evaluations to ensure
proper end-of-line and demarkcation signal.
Reduced employee turnovers, introduced two-way communication to field
employees, enhanced employee appearance and spearheaded the
implementation of employee (health) benefits.
Supervised and maintained the position of System Technician in charge of
status monitoring and the integration of monitoring devices in nodes and
power supplies. For the reception and transmission of telemetry to the
network operation centers (NOC’s) located in Denver, CO and Fremont, CA.
Designed plant extensions, improved the paper flow and inventory control
for the warehouse. Provided preventative maintenance at the system
level, face to face customer interaction when required and traveled to
several telephony/@home systems in the U.S. for evaluation and
suggestions in using the status monitoring equipment.
Chief point of contact for the AT&T telephone and the ABC Affiliated TV
stations as it relates to complaints and diagnosing communicational
problems either at the site or remote broadcasting. Also tested/repaired
prototype equipment for possible consideration or for future use.
Reviewed FAA safety requirements and procedures to ensure compliance for
aircraft and passenger safety.
Communication expert and programming
specialist for the intermediate range Lance and Persian missile systems.
Trained to operate and repair the (FDC) fire direction control computer
system and field satellite communications.
Served as Instructor/Supervisor (during my off time) for military
personnel and their dependents in various recreational classes to
include; automotive repair/preventative maintenance, wood making, stain
glass, photography and pottery.
EDUCATION
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Associate of Art, Administration of Justice,
San Jose University, San Jose, CA
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NCTI Certified, CATV System Technician,
Denver, CO
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ABM Certified, Cornerstone Technician,
Denver, CO
References and work sample available upon request
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